Customer Support

TJCC provides ancilliary support in addition to the complimentary support from Microsoft. We provide Tier-1 support as an extended service for end-users and IT resources. We can even provide remote desktop management.

For any issues that are outside the scope of Tier-1 support, TJCC will immediately escalate tickets to Microsoft Tier-2 and Tier-3 support. TJCC will do all of the leg-work and report progress and resolutions back to the customer. Freeing up your resources to focus on other issues.

In addition to Tier-1 support, TJCC offers the following attached options:

Administration of Microsoft Online Services for Company Users
Desktop Management
Desktop Optimization
Training
Hardware and Network Troubleshooting
Business Process Consulting
SharePoint Customization

Eliminate wasted time looking for those hard-to-find isses and the cost of hiring unnecessary and expensive outside consulting. TJCC is your one-stop-shop to ensure your enterprise operates effectively and efficiently. Don't delay any longer, Contact TJCC Today to help you get moving and stay on the right track for your business.

Contact TJCC today to get you started with Microsoft Online Services onlineservices@tjc-consulting.net.